Last edited by Nitaur
Wednesday, August 12, 2020 | History

1 edition of 42 rules for outsourcing your call center found in the catalog.

42 rules for outsourcing your call center

best practices for outsourcing call center planning, operations and management

by Geoffrey A. Best

  • 64 Want to read
  • 4 Currently reading

Published by Super Star Press in Cupertino, CA .
Written in English

    Subjects:
  • Management,
  • Contracting out,
  • Call centers,
  • TECHNOLOGY & ENGINEERING / Telecommunications,
  • Customer services,
  • BUSINESS & ECONOMICS / Industries / Media & Communications

  • About the Edition

    Annotation

    Edition Notes

    Other titlesForty-two rules for outsourcing your call center
    Statementby Geoffrey A. Best
    Series42 rules series
    Classifications
    LC ClassificationsHE8789.U6 B47 2011eb
    The Physical Object
    Format[electronic resource] :
    Pagination1 online resource (x, 126 p.)
    Number of Pages126
    ID Numbers
    Open LibraryOL27086076M
    ISBN 101607730693, 1607730685
    ISBN 109781607730699, 9781607730682
    OCLC/WorldCa773279002

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42 rules for outsourcing your call center by Geoffrey A. Best Download PDF EPUB FB2

42 Rules for Outsourcing your Call Center is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.5/5(2).

'42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.5/5(2).

'42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations.5/5(2).

42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management. "'42 Rules for Outsourcing Your Call Center (2nd Edition)'" is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations.4/5(1).

42 Rules for Outsourcing Your Call Center (2nd Edition): Best Practices for Outsourcing Call Center Planning, Operations and Management by Geoffrey A. Best () Paperback – January 1, out of 5 stars 2 ratings5/5(2).

42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management. "42 Rules for Outsourcing your Call Center" is a compilation of real-life.

6 42 Rules for Outsourcing Your Call Center (2nd Edition) Rule 4 Know Your Customer Expectations Knowing what your customer expectations are is easy.

They are high. Knowing your customer expectations is easy. They are high and they expect you to meet them. Your customers are calling your call center because they need help to purchase a product. Description: 42 Rules for Outsourcing your Call Center is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations.

42 Rules for Outsourcing your Call Center is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.

42 Rules for Outsourcing your Call Center (2nd Edition) is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and deploying a call center with an outsourcer.

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It provides a. About the Book. 42 Rules for Outsourcing your Call Center is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and deploying a call center with an outsourcer.

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Outsourcing their call center is one solution they can and should consider says author Geoffrey A. Best.5/5(2). Find helpful customer reviews and review ratings for 42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management at Read honest and unbiased product reviews from our users.5/5.

Get this from a library. 42 rules for outsourcing your call center: best practices for outsourcing call center planning, operations and management. [Geoffrey A Best] -- Annotation A foundation for anyone considering outsourcing their call center, this volume provides a path for companies outsourcing their first call center with a logical sequence of steps for.

Geoffrey A. Best is the author of 42 Rules for Outsourcing Your Call Center ( avg rating, 1 rating, 0 reviews, published )4/5(1). A compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations that provides a path for companies outsourcing their first call center with a logical sequence of steps."'42 Rules for Outsourcing Your Call Center (2nd Edition)'" is a compilation of real-life problems, lessons learned, pitfalls found, Brand: Super Star Press.

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