1 edition of 42 rules for outsourcing your call center found in the catalog.
Published
2011
by Super Star Press in Cupertino, CA
.
Written in English
Annotation
Edition Notes
| Other titles | Forty-two rules for outsourcing your call center |
| Statement | by Geoffrey A. Best |
| Series | 42 rules series |
| Classifications | |
|---|---|
| LC Classifications | HE8789.U6 B47 2011eb |
| The Physical Object | |
| Format | [electronic resource] : |
| Pagination | 1 online resource (x, 126 p.) |
| Number of Pages | 126 |
| ID Numbers | |
| Open Library | OL27086076M |
| ISBN 10 | 1607730693, 1607730685 |
| ISBN 10 | 9781607730699, 9781607730682 |
| OCLC/WorldCa | 773279002 |
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42 Rules for Outsourcing your Call Center is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.5/5(2).
'42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.5/5(2).
'42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations.5/5(2).
42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management. "'42 Rules for Outsourcing Your Call Center (2nd Edition)'" is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations.4/5(1).
42 Rules for Outsourcing Your Call Center (2nd Edition): Best Practices for Outsourcing Call Center Planning, Operations and Management by Geoffrey A. Best () Paperback – January 1, out of 5 stars 2 ratings5/5(2).
42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management. "42 Rules for Outsourcing your Call Center" is a compilation of real-life.
6 42 Rules for Outsourcing Your Call Center (2nd Edition) Rule 4 Know Your Customer Expectations Knowing what your customer expectations are is easy.
They are high. Knowing your customer expectations is easy. They are high and they expect you to meet them. Your customers are calling your call center because they need help to purchase a product. Description: 42 Rules for Outsourcing your Call Center is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations.
42 Rules for Outsourcing your Call Center is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.
42 Rules for Outsourcing your Call Center (2nd Edition) is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and deploying a call center with an outsourcer.
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It provides a. About the Book. 42 Rules for Outsourcing your Call Center is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and deploying a call center with an outsourcer.
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Get this from a library. 42 rules for outsourcing your call center: best practices for outsourcing call center planning, operations and management. [Geoffrey A Best] -- Annotation A foundation for anyone considering outsourcing their call center, this volume provides a path for companies outsourcing their first call center with a logical sequence of steps for.
Geoffrey A. Best is the author of 42 Rules for Outsourcing Your Call Center ( avg rating, 1 rating, 0 reviews, published )4/5(1). A compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations that provides a path for companies outsourcing their first call center with a logical sequence of steps."'42 Rules for Outsourcing Your Call Center (2nd Edition)'" is a compilation of real-life problems, lessons learned, pitfalls found, Brand: Super Star Press.
42 Rules for Outsourcing your Call Center (2nd Edition) is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and deploying a call center with an outsourcer.
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